I am writing to express my great dissatisfaction with the product I recently purchased from your company. I was very excited to receive the item, as it was supposed to be of high quality and meet all of my expectations. However, upon receiving it, I discovered several issues that left me extremely disappointed.

Firstly, the product arrived late, despite the promised delivery date. I had planned to use it for an upcoming event, but was unable to do so because it arrived after the event had already taken place. This caused a great inconvenience for me and affected my overall experience with the product.

Secondly, the quality of the product was far from satisfactory. It was damaged upon arrival, with noticeable scratches and dents. This was especially disappointing as the product was supposed to be brand new. Additionally, the functionality of the item was not as described. The features that were advertised did not work properly, rendering the product useless for its intended purpose.

Lastly, the customer service I received when trying to resolve these issues was subpar. I called your company multiple times and was met with long wait times and unhelpful representatives. It took weeks for someone to address my concerns, and even then, the proposed solutions were inadequate.

Overall, I am extremely dissatisfied with the product and the service I have received from your company. I feel that I have wasted my money on a subpar item and have had to endure a great deal of inconvenience. I hope that you will take this feedback seriously and take the necessary steps to rectify the situation.

Sincerely,

John Doe

Revised text:

Dear Mr. Smith,

I am writing to express my great dissatisfaction with a recent purchase I made from your company. The product I received was far from meeting my expectations and left me extremely disappointed.

Firstly, I was excitedly looking forward to receiving the item, as it was supposed to be of high quality. However, the product arrived late, well beyond the promised delivery date. Consequently, I was unable to use it for the planned event, leading to a significant inconvenience.

Secondly, the product's quality was far from satisfactory. Upon arrival, I discovered noticeable scratches and dents on the supposedly brand new item. Additionally, the functionality of the product did not match the description, rendering it useless for its intended purpose.

Lastly, I found the customer service provided in relation to resolving my issues to be subpar. Despite multiple calls, I encountered long wait times and unhelpful representatives. It took several weeks for someone to address my concerns, and the proposed solutions were inadequate.

Overall, I am extremely dissatisfied with both the product itself and the service I have received. I feel that I have wasted my money on an inferior item and have experienced significant inconvenience. It is my sincere hope that you will take my feedback seriously and take the necessary steps to rectify the situation.

Sincerely,

John Doe

product information:

Attribute

Value

product_dimensions

‎1.22 x 2.48 x 4.21 inches; 4.41 ounces

item_model_number

‎104573831

upc

‎721865146107

best_sellers_rank